Find answers here.

City Staff

City Administrator:
Mike Golat
715-839-6092 • Email Mike »

City Clerk:
Cindy Bauer
715-839-6092 • Email Cindy »

Administrative Services Director:
Sandy Boettcher
715-839-6092 • Email Sandy »

Finance Director:
Tina Nelson
715-839-6092 •Email Tina »

Fire Chief:
Mark Renderman
715-839-6090 • Email Mark »

Library Director:
Alyson Jones
715-839-5029 • Email Alyson »

Management Analyst:
Roy Atkinson
715-839-5029 • Email Roy »

Parks & Recreation Manager:
Debra Goldbach
715-839-5188 • Email Debra »

Police Chief:
Jesse James
715-839-6090 • Email Jesse »

Public Works Director & City Engineer:
David Walter, PE
715-839-6092 • Email David »

City Planner:
Joshua Clements
715-839-6092 • Email Joshua »

Building Inspector:
Matt Flatland
715-271-6691 • Email Matt »

Citizen Services:
Ann Lein
715-839-6092 • Email Ann »

Utility Billing:
Terri Welke
715-839-6092 • Email Terri »

Where do I vote, register to vote, or get an absentee ballot?

Learn about voter registration and elections »

How do I report a street light outage?

Report a streetlight outage online »
View a streetlight outage report status »

If your power is out, or you have an electric emergency, report it by calling the Xcel Energy Electric Outage number 1-800-895-1999. 

How do I watch City Council and Committee meetings on-line?

Click here to find out >>

Who do I contact regarding building permits?

Learn about building permits »

When and where do I pay my property tax bill?

First half and entire year payments will be accepted no later than January 31 at two locations:

Second half payments will be accepted at one location only:

  • Eau Claire County Treasurer's Office
    Suite 1250, 721 Oxford Avenue, Eau Claire Get directions.

How did Altoona get its "Cinder City" nickname?

Altoona got its start in 1881 when the Chicago, St. Paul, Minneapolis and Omaha Railway opened up a new terminal on land that would eventually become the City of Altoona.  At that time, the railroad utilized steam engines to power its locomotives.  The fuel to power the steam engines was from burning coal, wood or oil.  Cinders, small pieces of partly burned coal and wood, were the result of the burning process.  This is how Altoona became known as the "Cinder City!"

For more information about Altoona's history, please visit the Altoona Historical Society, Inc website!

Altoona Historical Society, Inc. >>

How do I connect with the City of Altoona on social media?

Watch us on YouTube to find out >>

How do I create and enhance a backyard habitat for birds?

Currently, the City of Altoona is seeking the designation of Bird City Wisconsin.  To boost this endeavor, we are encouraging you to create and/or enhance your backyard bird sanctuary!

How to Create a Bird-Friendly Yard >>

Creating a Wildlife Habitat in Your Backyard >>

Eco-landscaping: For the Birds >>

Wildlife Habitat in Your Backyard >>

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Who do I call for an urgent after-hours Public Works need?

If you have an urgent Public Works need that requires an after-hours response, please call the Public Works on-call answering servce at 715-869-6420.

Who do I contact if I have a question on my water bill?

Learn about water utilities and how to make changes to your account »

How do I explore the Altoona Business Directory?

Watch this video to find out >>