Public Works

Providing safe, reliable, and affordable water services to residents of Altoona is our top priority.

Our municipal water system has six wells capable of pumping over 950 gallons per minute with an average daily usage of about 1.3 million gallons.

City of Altoona Public Works
Pay Water Utility Bills

Altoona City Hall
1303 Lynn Avenue
Altoona, WI 54720

Fax: 715-839-1800

Monday - Friday
7:30 AM - 4:00 PM

Public Works Director:
Scott Kwick • Email Scott »

Utility Account Manager:
Lori Prudlick • Email Lori »

City Engineer:
Christien Huppert • Email Christien »

Who do I call for an urgent after-hours Public Works need?

If you have an urgent Public Works need such as a sewer back-up, frozen water service, or something similar that requires an after-hours response, please call Altoona City Hall at 715-839-6092. When the auto-attendant answers, please press 3 to contact the on-call Public Works Department personnel. Thank you.

Water Utilities

View utility rates »
Consumer Confidence Report »
Cross Connection Control Program Information »

Do you need to make changes to your water utility account?
Fill out the Water Account Transfer Form »
Call 715-839-6092 or Email Utilities »

Automatic Pay Sign-Up Form »
Deduct/Irrigation Meter Installation Checklist »
Pool Fill & Sanitary Sewer Credit Application »
Storm Water Credit Application »


Altoona's Street Department is responsible for maintaining over 68 miles of roads within the City of Altoona. Maintenance activities provided by the street department include filling potholes, sign maintenance, striping (street lines), street cleaning, crack sealing, curb and gutter repair, road grading, snow plowing, trail maintenance, engineering and construction management, and building and equipment maintenance. The street department also helps manage reconstruction and new street construction projects.

View Snow & Ice Control Procedures »
Conditions & Specifications for Street & Utility Construction »

Capital Improvement Projects

View current project list »